Educators only need to watch one short video to understand how to use On the Button for their day-to-day recording.
Leaders have a dedicated HELP area within the software, with guidance videos set out in a clear order for Group Picture and site-level use once set up. There are also additional videos for ongoing learning and CPD.
On the Button also offers WhatsApp messaging with a real person for queries or concerns, and virtual meet-ups can be arranged, including some evenings, where more in-depth support would be helpful.
We reply as quickly as we can, usually within a few hours and certainly within one working day. Support is available Monday to Friday from 10am, with someone on call until 10pm.
These supportive resources promote EYFS safeguarding, early years wellbeing, and complaint management by building staff confidence and capability.