What support is available after I purchase On the Button?

Comprehensive support is given to ensure everyone on your team uses On the Button confidently and that the senior staff team knows all the features.

You will have access to:

• Short videos for quick guides for all levels of staff

• Quick responses to your questions through WhatsApp messaging and Email support

• We reply as quickly as we can, usually within a few hours and certainly within one working day (see /policies)

• Video meetings are available if that is preferred

• In-person group meetings and newsletter updates concerning new features designed to enhance your experience

Ongoing support strengthens EYFS safeguarding, early years wellbeing, and complaint management by empowering confident, informed use of the platform.