What happens if we experience error messages while using On the Button?

Our team monitors On the Button to ensure fast error recovery.

We’re here to help quickly resolve problems and to ensure your software runs smoothly.

If errors happen, the support team is available by WhatsApp, email, or conference call. We reply as quickly as we can, usually within a few hours and certainly within one working day (see /policies).

In case of error messages, On the Button's commitment to early years safeguarding ensures a swift resolution, enabling continuous wellbeing tracking without disruption.